FAQ

Size and Care

How long does shipping take?

Items purchased are fulfilled between 5-10 business days.

How do I care for my products?

Jewelry is precious and valuable, so it's important to take good care of it to ensure it remains in top condition for years to come. Proper care and maintenance can help your jewelry stay shiny and beautiful, and prevent damage or loss. Here are some tips on how to care for your jewelry: 

1. Store your jewelry properly: When you're not wearing your jewelry, it's important to store it properly to prevent damage. Keep your jewelry in a jewelry box or pouch to protect it from scratches, dust, and other damage. Avoid storing your jewelry in a humid environment, as moisture can cause tarnishing over years.

2. Clean your jewelry regularly: To keep your jewelry looking shiny and new, it's important to clean it regularly. Use a soft cloth to gently polish your jewelry and remove any dirt or grime. For more stubborn stains, you can use a mild jewelry cleaner or a mixture of warm water and mild soap.

3. Avoid exposure to chemicals: Chemicals like shampoo, body wash, perfume, hairspray, and lotions can damage your jewelry and cause it to tarnish. To prevent this, it's best to put on your jewelry after you've applied these products and remove it before swimming in chlorine, salt water or bath. Regular water is okay for 18k PVD but please avoid water for 14k gold plated pieces.

4. Handle your jewelry with care: When putting on or taking off your jewelry, be gentle to avoid bending or breaking delicate pieces. Avoid exposing your jewelry to rough surfaces or harsh chemicals, and remove your jewelry before engaging in activities that could cause damage.

By following these tips and taking good care of your jewelry, you can ensure that it remains beautiful and valuable for years to come. At our business, we are committed to providing high-quality jewelry and helping our customers preserve their precious pieces. If you have any questions about jewelry care or maintenance, don't hesitate to reach out to us for guidance.

How do I know what size to order?

Please refer to our sizing chart.

Do you do returns?

Due to the handmade nature of our products, we do not accept returns. Please contact us for in-store credit.